An office cleaning company can make all the difference in how your business runs. When your employees arrive each day, they should see a clean, organized office space that inspires creativity and productivity. Unfortunately, the average office building is not set up for daily cleaning, so it ends up being something that gets pushed off until something breaks or requires deep cleaning. This means your employees are breathing in dust and bacteria that can be harmful to their health and productivity. When it comes to finding a cleaning company, it can be tricky to trust anyone with access to your space and sensitive equipment. With so many potential companies available, how can you find one that you can trust? Luckily, there are a few questions you can ask before making any commitments to a potential cleaning service provider that will help you find the right fit for you and your business.
What services do you offer?
Before you sign a contract with any cleaning service, be sure to get a list of the services that they offer. You’ll want to make sure that they have a full range of offerings so that they can clean every room in your building and provide additional support services, such as maintenance, trash pickup, or even pest control. This will help you find a company that can provide consistent coverage and quality cleaning services. Some popular cleaning services include:- Room cleaning- General cleaning- Deep cleaning - When it comes to deep cleaning, you’ll want to make sure that the cleaning service you choose has the proper training and certifications. This will ensure that they are cleaning as many rooms and spaces as possible to reduce the risk of missed areas and missed cleaning opportunities.- Trash pickup - When choosing a cleaning service, you’ll also want to make sure that they offer trash pickup services. This will help ensure that nothing is going into a landfill, but rather into a responsible disposal site.
What is your approach to service delivery?
When choosing a cleaning service, it’s important to find out what their approach to service delivery is. This will help you understand the level of service you can expect from them and what level of service they provide. Some questions to ask include:- How often do you clean? - Weekly, biweekly, monthly, or another frequency?- What kinds of cleaning products do you use? - Natural or synthetic?- How do you approach dusting? - Do you avoid fragile items and go easy on the upholstery?- What is your training and education program like? - What certifications do you have? - How much experience do you have? - What kind of client support do you offer? - Do you have a standard operating procedure?
What is your cleaning approach and methodology?
Another important part of determining what level of cleaning you’re expecting is understanding how the cleaning service approaches their services. This includes everything from the cleaning products they use to their cleaning methods. Some questions to ask when you’re discussing the cleaning service’s approach include:- What types of cleaning products do you use? - Natural or synthetic?- How do you approach dusting? - Do you avoid fragile items and go easy on the upholstery?- What is your cleaning process? - How do you approach general cleaning? - What do you do with high-touch areas? - What do you do with high-risk areas? - What do you do with commercial cleaners? - How do you approach deep cleaning? - What is your deodorizing process? - What do you do with sensitive items?
Is there a health and safety policy?
One of the most important questions to ask when you’re considering a cleaning service is whether or not they have a health and safety policy in place. This will help you determine how they approach cleaning with employees, guests, and anyone else who may be onsite during a cleaning session. If the company doesn’t have a policy, then you’ll want to make sure that they regularly train their staff in best practices. This will help ensure that everyone is working together to keep everyone safe and healthy. Some questions to ask when you’re discussing the cleaning service’s health and safety policy include:- What kind of policies and procedures do you have in place? - What kind of training do you offer? - What kind of communication do you offer? - How do you handle injuries and illnesses? - Do you have a written safety plan?
Are you insured?
The last thing you want to do is sign a contract with a cleaning service that is uninsured. While this may not seem like a big deal to you now, it could have a massive impact on your business in the future if there’s an accident, slip and fall, or other incident that occurs during a cleaning session. Make sure that the company you’re considering is insured. This will ensure that if there is an accident, mishap, or injury, you’ll be taken care of. Some questions to ask when you’re discussing the cleaning service’s insurance policy include:- What types of coverage do you offer? - What is your liability limit? - What is your workers’ compensation limit? - What is your general insurance policy limit?
Will you be outsourcing?
One of the biggest considerations when it comes to choosing an office cleaning company is whether or not they will be outsourcing. This is a big deal for a few reasons. For one, it could impact your business if you’re interviewing several companies and one of them outsources. This will impact your cost, which could be a deal breaker. Second, it will impact your timeline. If you’re outsourcing, you’ll likely have longer lead times. This could be problematic if you have a tight timeline for a project.
Conclusion
Finding an office cleaning company can be tricky, but there are a few questions that you can ask to help you find the right fit for you and your business. These include questions about the services that they offer, their approach to service delivery, their cleaning approach and methodology, their health and safety policy, their insurance policy, and whether or not they will be outsourcing. With these considerations in mind, you can ensure that you have a clean, healthy office with a reliable cleaning service.